Upad is the UK’s largest online letting agency and during a period of growth, we needed additional support, and decided to outsource some of our call handling function.
The team at Workstylz provided a quick, efficient and professional service, handling up to 300 inbound calls daily. A vast number of callers did not have English as their first language and were often anxious and stressed, however the dedicated call advisors at Workstylz handled all calls professionally and dealt with customers with empathy.
We used the support services of Workstylz for over 2 years and would highly recommend them.